Microsoft workers accuse company of trying to get customers "addicted" to AI while forcing it on their own staff and making them party to "human right

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A group of "concerned Microsoft workers" have published an open letter criticising their employer's "speed-at-all-costs" approach to generative AI, which they argue is "harming our customers, colleagues, shareholders, vendors, and the planet". They accuse Microsoft leadership of trying to get people "addicted" to genAI, while making their own staff miserable by mandating AI usage.

Echoing the on-going BDS campaign against Microsoft's Xbox business, the writers contend that Microsoft have become party to "human rights violations" by selling generative AI technology to Israel's military during the latter's invasion of Gaza, which a UN commission has deemed a genocide. They're also critical of Microsoft's contracts with the USA's draconian Immigration and Customs Enforcement agency. While seemingly not against generative AI in principle, they're organising against "the AI industry’s trajectory to continue to enrich AI’s powerful few", pointing out that AI companies now account for a terrifying share of the global stock market.

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